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Rental Terms & Conditions

1. Occupational Disclosure

You are required to inform us if you are employed in any of the following occupations:

  • Entertainer or Musician

  • Professional Sportsperson

  • Scrap Metal Merchant

  • Model

  • General Dealer

  • Market Trader

  • Street Trader

Additionally, you must notify us if you have any association with Racing, Gambling (including both on- and off-course bookmaking).

2. Definitions and Interpretation

(a) In these Terms and Conditions:

  • “We”, “Us”, and “Our” refer to Littles Vehicle Hire Limited (Company Number SC691806), the lessor under the Rental Agreement.

  • “You” and “Your” refer to the hirer as named in the Rental Agreement, which may be either an individual or a corporate entity.

  • “Vehicle” refers to the vehicle described in the Rental Agreement.

  • “Rental Agreement” refers to the agreement signed by You, incorporating these Terms and Conditions, which is subject to the terms of the applicable insurance policy. For rentals exceeding 84 days, the supplementary Flexihire Agreement may form part of the overall rental agreement.

(b) You shall be bound by these Terms and Conditions, which form part of the Rental Agreement.
(c) All current tariffs, rates, and insurance policies referenced in the Rental Agreement and these Terms and Conditions are available for inspection at our offices. You authorize us to charge your credit or debit card for any amounts due under the Rental Agreement, including rental charges, damages, and other fees. You are required to maintain an active payment method with us at all times. Should your payment method fail, you will be invoiced for any outstanding balance.
(d) You must possess a valid driving license to operate the Vehicle. For the rental of any vehicle over 7.5 tonnes (except when used for domestic house removals), you must hold a valid operator’s license.

3. Insurance Coverage

If you have elected to receive insurance cover from us for the Vehicle and/or Additional Insurance, the following provisions apply:

(a) The Rental Agreement incorporates the terms of our insurance policies.
(b) The Vehicle may only be driven by the following individuals:

  • You personally;

  • The individual who signed the Rental Agreement on your behalf, if you are a company;

  • Any additional driver authorized by us, provided they have completed an insurance proposal form which has been accepted by us.

(c) Our insurance coverage will not provide you with complete protection. The portion for which you are not covered is termed the “Excess”. You are responsible for paying the Excess or reimbursing us if we pay it on your behalf. You may be able to reduce the Excess by paying an additional charge, as indicated in the Rental Agreement.
(d) Should you or any individual acting on your behalf cause damage to or loss of the Vehicle, or operate it in a negligent manner leading to damage or injury, you will be liable for the cost of repairs (to return the Vehicle to its pre-hire condition) or for its replacement, even if the vehicle was insured at the time of the incident.
(e) You are not insured for towing or for carrying any goods on a trailer. Any trailer or cargo carried on a trailer must be covered under your own insurance. You are also not covered for damage above the height of the Vehicle’s windscreen.

4. Self-Insurance

If you have chosen to provide your own insurance for the Vehicle, the following terms apply:

(a) You are responsible for insuring the Vehicle from the time of taking possession until its return to us. You must insure the Vehicle to its full value, against loss or damage (including windscreen damage), by accident, fire, or theft, under a comprehensive policy with a reputable insurer. You must provide us with details of the policy upon request and instruct your insurer to note our interest in the policy.
(b) You authorize your insurer to communicate directly with us and provide any information we require. You assign to us any claim related to the Vehicle, and we may negotiate and settle the claim directly with your insurer.
(c) You must not use the Vehicle in breach of the insurance policy. Should any amount be paid out under the policy for a claim concerning the Vehicle, the payment must be made directly to us.
(d) If you fail to provide comprehensive insurance, and we incur a loss as a result, you agree to indemnify us for any repair costs and loss of profit while the Vehicle is being repaired.
(e) If the amount received by us from your insurer for a claim related to the Vehicle is less than the loss suffered by us, you agree to indemnify us for the difference.

5. Liability for Charges

(a) If you are signing the agreement on behalf of a company, you must be duly authorized to do so. If you are not authorized, you will be personally liable for all sums due under this agreement.
(b) The maximum rental period is from the “Actual Pick-up” date until the “Due Back” date specified in the Rental Agreement. However:
(i) We reserve the right to terminate the agreement should you breach any of its terms, and you must return the Vehicle immediately to the agreed location. You will be liable for any costs incurred in the collection of the Vehicle if you fail to comply.
(ii) We may request the return of the Vehicle before the “Due Back” date, even if you have not breached the terms, provided we offer you an alternative Vehicle.

(c) If you keep the Vehicle beyond the “Due Back” date, or fail to return it as requested, you will be liable for additional charges as outlined in our current tariff until the Vehicle is returned. If you delay the return process, we reserve the right to charge for any losses incurred, including costs for hiring a replacement vehicle.
(d) If the Vehicle is damaged or unavailable due to your actions (including damage to the interior or exterior), we reserve the right to charge you for any losses incurred, including repair costs or hire charges for a replacement vehicle.

6. Vehicle Return and Responsibilities

(a) The Vehicle must not be returned to a location other than where it was hired, unless agreed in writing. If you return the Vehicle outside of our business hours, you will remain responsible for the Vehicle for up to 72 hours or until we have completed the return check.
(b) If you fail to notify us of the Vehicle’s location or return the Vehicle to an unauthorized location, you will be responsible for any loss or damage to the Vehicle until we recover it and complete the check-in process.

7. Exclusions of Liability

We are not liable for any indirect, special, or consequential loss, including loss of profit, arising out of your use of the Vehicle, except for loss resulting from our negligence which causes death or personal injury. Our total liability under this Agreement shall not exceed the charges paid by you under the Rental Agreement.

We are not responsible for any delays or failures in performance resulting from causes beyond our reasonable control.

8. Vehicle Usage Restrictions

The Vehicle must not be used in the following circumstances:
(a) Outside of England, Wales, or Scotland without our prior written consent.
(b) On any surfaces not designed to carry motor vehicles.
(c) To tow or propel any other vehicle, unless equipped for such use and with our prior written consent.
(d) For any unlawful purpose, racing, speed testing, or driving tuition.
(e) For carrying passengers for hire or reward without our prior written consent.
(f) To exceed the vehicle’s designed weight limits or legal capacity.
(g) In violation of road traffic laws or other applicable regulations.

9. Charges and Fees

You are liable for various charges, including:
(a) Any penalties or fines incurred during the rental period.
(b) Charges for loss, theft, or damage to the Vehicle, including any equipment.
(c) Fuel charges if the Vehicle is not returned with the same fuel level.
(d) Valeting and refurbishment charges for cleaning or repairing the Vehicle.
(e) Administrative fees for any penalties or third-party charges.

10. Tariff and Charges

  • Additional Drivers: £10 per driver per day

  • Mileage: 120 miles included per paid day; 600 miles per week. Excess mileage is charged at 25 pence + VAT per mile.

  • Fuel: The Vehicle must be returned with the same level of fuel as when rented. If not, we will charge the cost of fuel and an additional refueling fee of £15 + VAT.

  • Admin Fee: £25 + VAT for any penalty charge paid on your behalf.

  • Valeting Fee: A minimum charge of £60 + VAT for cleaning or refurbishment required upon return of the Vehicle.

  • Smoking/Vaping Fee: £80 + VAT for a full valet if evidence of smoking or vaping is found.

  • Recovery Process: £50 + VAT per hour, plus travel expenses.

In the event of a mechanical fault or suspected mechanical failure occurring during the hire period, the vehicle may be inspected and assessed by an independent garage nominated by Littles Vehicle Hire Ltd for the purpose of establishing the nature and cause of the fault.

11. In the event of a mechanical fault or suspected mechanical failure occurring during the hire period, the vehicle may be inspected and assessed by an independent garage nominated by Littles Vehicle Hire Ltd for the purpose of establishing the nature and cause of the fault.

Where the independent garage determines that the fault is attributable to a defect or failure covered under the vehicle manufacturer’s warranty, any costs properly covered by such warranty shall be dealt with in accordance with the manufacturer’s warranty terms.

Where the independent garage determines that the fault is not attributable to a warranty-covered defect and has therefore arisen as a result of the Hirer’s misuse, improper operation, negligence, failure to comply with the manufacturer’s instructions, or other act or omission for which the Hirer is responsible under these Terms and Conditions, the Hirer shall be responsible for all reasonable costs arising as a result.

The assessment and determination of the independent garage appointed by Littles Vehicle Hire Ltd shall, subject to any rights the Hirer may have under applicable law, be accepted as the basis for determining the cause of the fault.

If the Hirer wishes to challenge the independent garage’s assessment, the Hirer may obtain a further independent assessment at their own expense. Where the second assessment reaches a different conclusion, the parties shall consider the conflicting assessments in good faith and seek to agree how the matter should be resolved.